Privacy Policy
Last updated: January 15, 2026
At Novalionow S.R.L. (hereinafter, "Novalionow", "we" or "the company"), we are committed to protecting the privacy of those who visit and use our website novalionow.com (hereinafter, "the Site"). This Privacy Policy describes how we collect, use, store, and protect your personal information, in compliance with Law No. 25,326 on Personal Data Protection of the Argentine Republic and its complementary regulations.
1. Information we collect
We collect information that you provide directly when completing contact forms on the Site, including your name, email address, and the content of your message. We may also automatically collect technical information, such as your IP address, browser type, operating system, pages visited, time spent, and cookie data, in order to improve the browsing experience and analyze Site usage.
2. Use of information
We use the collected information to respond to your inquiries and contact requests, improve the Site's functionality and user experience, analyze usage patterns and web traffic for statistical purposes, comply with applicable legal and regulatory obligations in Argentina, and communicate news about our services (only with your express authorization).
3. Legal basis for processing
The processing of your data is based on your consent when using the Site and completing forms, our legitimate interest in improving our services, and compliance with legal obligations under current Argentine legislation.
4. Data sharing
We do not sell, rent, or transfer your personal information to third parties for commercial purposes. We may share information with technology service providers that assist us in operating the Site (web hosting, data analytics), always under confidentiality agreements. We may also disclose information when required by law, court order, or competent authority.
5. Storage and security
Your personal information is stored on secure servers with appropriate technical and organizational protection measures. We retain data for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable legislation. We implement encryption protocols, access controls, and periodic backups to protect your data against unauthorized access, loss, or destruction.
6. Your rights
Under Law No. 25,326, you have the right to access your personal data stored by us, request the correction of inaccurate or outdated data, request the deletion of your data when no longer necessary, object to the processing of your data in certain circumstances, and request the portability of your data. To exercise these rights, you can contact us at info@novalionow.com. We will respond within 10 business days in accordance with current regulations.
7. Cookies and tracking technologies
The Site uses cookies and similar technologies. For more information about how we manage cookies, please refer to our Cookie Policy.
8. Minors
The Site is not intended for minors under 18 years of age. We do not intentionally collect information from minors. If we become aware that we have collected data from a minor, we will proceed to delete it immediately.
9. Changes to this policy
We reserve the right to update this Privacy Policy at any time. Changes will take effect from their publication on the Site. We recommend reviewing this page periodically.
10. Contact
If you have questions about this Privacy Policy or about the processing of your personal data, you can contact us at: Novalionow S.R.L., Av. Corrientes 1234, Floor 8, Office 802, C1043AAZ, Buenos Aires, Argentina. Email: info@novalionow.com.